Nice to know if you buying a house and using the Halifax
Valuation Fee Promise – Factsheet
Halifax believe that buying a home should be made easier and less stressful, and have
a “Valuation Fee Promise” to help with that aim.
What is Valuation Fee Promise?
From 25 June 2012, if for any reason a customer’s house purchase falls through and they go on to
start a new mortgage with us on a different property, we will refund the first valuation they paid to us
(level 1 or level 2 only). We will send the refund to the customer(s) after the mortgage has completed.
Terms & Conditions
This offer is available to Homemovers and First Time Buyers only. It is not available for Remortgages,
Product Transfers, Further Advances or Buy-to-Let mortgages.
We will only refund the first valuation fee, and we will only refund level 1 or level 2 valuations where
the valuation surveyor has been instructed by us as part of the mortgage application process.
Please note, this is not an incentive and it does not appear in the KFI. As such, the offer should not be
used to influence sales.
Our Valuation Fee Promise is available from 25 June 2012, but it may be withdrawn at any time.